When can I expect my order?

Shop Forums QnA When can I expect my order?

This topic contains 4 replies, has 2 voices, and was last updated by  fasterthanbirds 3 weeks, 3 days ago.

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  • #6560

    fasterthanbirds
    Participant

    Hi,

    I placed an order a few days ago, and I was just wondering when I would receive my order. I read the FAQ on ship times, but I heard from multiple people that sometimes you ship earlier than what is expected. Here is my order number W6555.

    Thank you so much.

    Edit: Also I would like to ask if Diffusers are offered anymore for b.mini ex? I read that they were only being offered for the b.mini ex and another pcb, but I cannot find the Diffuser case in your store.

    Edit2: I would also like to switch my case layers. If the diffuser is available, remove Layer 3 & 4 and switch that in with diffuser (if it costs more, I am willing to pay that extra price).

    – Layer 1 (2T) : Matte Black
    – Layer 2 (3T) : Matte Black
    – Layer 3 (5T) : Matte Frost
    – Layer 4 (3T) : Matte Frost

    I am sorry for the trouble I am causing you.

    Thank you!

    #6566

    Hi

    Sorry for late update.
    I received your order. Thanks for it.

    And… your order is including a set of housing case. It means it would take 3 weeks to ship your order.

    And for the RGB Diffuser case…
    Sorry I can’t offer it anymore because of too high cost and quality problem.
    I’m still looking for a proper manufacturer, but not yet.

    Thanks.
    Hojin.Yi

    #6567

    fasterthanbirds
    Participant

    Thank you for the quick response, Mr. Hojin

    In that case, can you update my order for the case for the layers?
    – Layer 1 (2T) : Matte Black
    – Layer 2 (3T) : Matte Black
    – Layer 3 (5T) : Matte Frost
    – Layer 4 (3T) : Matte Frost

     

    Thank you very much for your quick response

    #6571

    Oh…

    Your housing case is coming out today.

    So you can’t change the layer color.

    I hope you to understand that.

    Probably today or tomorrow I could ship your order if there is no defect.

    Thanks.
    Hojin.Yi

    #6572

    fasterthanbirds
    Participant

    Oh okay, that’s totally fine! Hopefully I’ll like the look of it, if not I’ll just buy a new case from you! If you end up shipping it today, that’d be so wonderful, fingers crossed on that!

    Thank you so much for your quick response!

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