Device Drivers Not Installing

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This topic contains 2 replies, has 2 voices, and was last updated by  Brandon 8 years, 1 month ago.

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  • January 24, 2017 at 12:49 pm #5202

    Brandon
    Member

    I recently completed my B.87 EX X2 build and it was working great until I tried to update the firmware using the bootmapper.  Now I cannot get my computer to recognize the keyboard anymore.  I have downloaded USBDeview and removed the drivers as stated but I cannot get the drivers to reinstall.  Can anyone get me back on track as my keyboard not usable until I can get the drivers to install.

    January 24, 2017 at 1:14 pm #5204

    flashteker@gmail.com
    Member

    Hi

    Sorry for your inconvenience.

    1. If you are using Win 10, please try to upload the firmware on different Window version.
    (Some brand PC is known to use a different USB profile.)

    2. If your PC doesn’t have USB 2.0 port, please try to use USB 2.0 hub.

    And you don’t have to worry about install the driver.
    When you replug it, it automatically installs the driver.

    Please let me know the result.

    Thanks.
    Hojin.Yi

    January 24, 2017 at 1:35 pm #5207

    Brandon
    Member

    Thanks for the quick reply. I found a couple of your trouble shooting pages and I was able to get the board back up and running.  I was trying to load the wrong firmware files.  Once I got the correct file loaded I was back in action.

    The problem was all my fault so no issues with the board or PCB.  Just a user error on my end.  Love the board and the RGB lights are great!

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